Privacy Policy

At Airfinns, we offer a platform where you can search, compare, and book flights to and from anywhere in the world. This Privacy Policy explains how we handle your personal data clearly and honestly. Your privacy is important to us. By using our website, app, or services, you accept these practices. If you do not agree, please stop using Airfinns.

We collect only the information necessary to provide you with fast, accurate flight results and secure bookings. This policy applies to all visitors, registered users, and business clients. We follow strict global law. Our promise: your data is safe, used fairly, and never sold.

Information We Collect

We gather data in three simple ways so our platform works smoothly for you.

What you share directly:

To use our services you need to create an account. With creation of the account you can search for flights and complete the booking without any issues. However, creating an account also requires you provide your full name, email address, phone number, and date of birth.

When you are booking an international flight, you will also need to provide passport information, including expiry date and nationality. Also, you will have to give visa information.
These are the details which are required for issuing the tickets correctly.

Payment information

If you are paying by card, your card number, CVV, and billing address are collected only during the checkout process. We never store full card details on our servers. The process is the same for bank transfers or any other mode of payment.

Information collected automatically

Every time you visit Airfinns, your device shares technical data. This helps us improve speed and fix bugs. We record the IP address, browser type (e.g., Chrome, Safari), operating system, device model, and screen size. We also log which pages you visit, search terms you type, time spent on results, and clicks on specific flights. None of this can identify you alone, but combined with an account, it helps personalise your experience.

Data from partners

When a booking is confirmed, airlines and travel providers send us the e-ticket numbers, PNR, baggage allowance, and seat selection information. This ensures you receive accurate confirmations and timely updates.

How We Use Your Data

Every piece of information has a clear purpose. We never use it for anything unrelated.

We process searches and bookings instantly. Your preferences (non-stop flights, morning departures, preferred airlines) are saved to show better results next time.

We send important emails: booking confirmations, e-tickets, flight delays, gate changes, and web check-in reminders. These are essential for your journey.

If you opt in, we share exclusive deals, price drop alerts, and destination inspiration. You control this completely—unsubscribe with one click or from account settings.

Our 24/7 support team utilises chat history and booking details to resolve issues quickly. Analysts study usage patterns to optimise the site for faster and easier navigation. Security systems watch for unusual activity to block fraud before it affects you.

Sharing Your Data

Your information stays private. We share only when absolutely necessary.

Airlines receive passenger names, contact details, and passport data to issue tickets. Payment partners process transactions securely.

In rare instances, law enforcement authorities may request data for investigative purposes. If Airfinns is ever acquired or merged, your data transfers will be with the same protection promises. Every partner signs strict agreements and is regularly audited.

Data Security Measures

We treat your data with the same care and respect as our own. Multiple layers protect it every second.

All sensitive information is transmitted via encryption. It is the same encryption used by banks. Firewalls block unauthorised access. Only a few senior staff can view personal details, and every action is logged.

We run monthly penetration tests and annual third-party audits. If a breach were to occur (highly unlikely), we would notify affected users within 72 hours and cover the costs of credit monitoring.

Your Rights and Choices

You are in control. Here's what you can do anytime.

Request a free copy of all data we hold about you. Ask us to correct any incorrect information—such as name spelling or an outdated phone number —anything. Delete your account and all associated data permanently (except booking records required by law). Stop receiving marketing emails instantly by using the unsubscribe link.

Submit requests to privacy@Airfinns.com. We verify identity with a quick OTP and respond within 30 days—usually much faster.

Cookies and Tracking Technologies

Cookies are tiny files that make our site work better. Essential cookies keep you logged in and remember your currency. Analytics cookies show which features people love. Advertising cookies help show relevant flight deals across the web.

You can delete or block cookies in your browser settings. The site still works, but some features (saved searches, price alerts) may be limited. We honour "Do Not Track" signals and never track across unrelated sites.

Children's Privacy

Airfinns is strictly for users 18 years of age and above. We do not allow children to create accounts. If we discover any such data, we delete it immediately. Parents who suspect collection can contact us for instant removal.

International Data Transfers

Airfinns operates globally. Your data may be processed in data centres located worldwide. Wherever it goes, the same high protection applies. We use Standard Contractual Clauses approved by authorities and only work with Privacy Shield or Binding Corporate Rules certified partners.

Changes to This Policy

We review this policy regularly. Minor updates (like new feature mentions) appear here with the updated date. Major changes (new data use, new rights) trigger email notification 30 days in advance. Continued use after changes means acceptance.

Contact Us

Have questions? Worried about data? Reach our Data Protection Officer anytime.

Email:
Postal:
Phone:

We treat every privacy concern seriously and investigate thoroughly.

Additional Commitments

Our internal Data Protection Officer reports directly to the CEO. Every employee completes mandatory privacy training annually. Partners undergo security audits before onboarding.

We never sell data. We never share with advertisers without explicit opt-in. We never use your passport for anything beyond ticketing.

Your trust powers every flight we help book. Thank you for choosing Airfinns. We promise to keep earning that trust every single day.